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Phrasee enters $8.5 Billion Customer Experience (CX) Market with First Technology to Optimize Brand...

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OpenText Announces New Content Services Platform to Power Modern Work in the Cloud

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Cloud Editions 21.2 Enables Organizations to Grow with OpenText

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Pega Process AI Delivers Self-Optimizing Process Automation

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SurveyMonkey Launches AI-Powered Brand and Industry Tracking Solutions to Provide a More Agile Approach...

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Cortical.io Message Intelligence Solution Improves Accuracy of Processing Unstructured Documents

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M-Files Acquires Hubshare to Strengthen External Content Sharing and Collaboration, Deliver Best-in-Class Digital Client...

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Mirakl and PunchOut2Go Announce Partnership to Offer Industry-First Comprehensive B2B Enterprise Marketplace Solution for...

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Simplr Announces Partnership and Integration with Gladly

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81% of Executives Surveyed Cite Digital Adoption as a Differentiator, But Only 20% Rate...

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Vivantio launches new service management product suite to serve growing B2B service firms

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Seismic Spring 2021 Release Delivers Capabilities to Optimize AI-Guided Selling Experience for Next Era...

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Gaps + Holes in Marketing Teams Impact Business Performance

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CX Pandemic Survey: U.S. Consumers’s Shift to Digital Here to Stay; Online Banking, Shopping...

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C-suite at “visionary” companies consider sales enablement a strategic business priority, according to new...

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Legacy IVRs Fail to Deliver Good Experiences, Underscoring Need for Digitalization

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In New Independent Research Study 81% of Brands Say Customers Expect Faster Customer Service...

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Introducing Cresta for Voice: Expertise-AI for Phone-Based Sales and Service Teams

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SalesLoft Launches Industry First Deal Engagement Score

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The Launch of the European Customer Experience Organization

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